Founder & Principal Consultant
Tom Missios brings over 35 years of operational expertise, entrepreneurial success, and national brand expansion to every project. He is the driving force behind ERC Restaurant Consulting—a firm trusted by some of the most recognizable and emerging foodservice brands in North America.
LEADERSHIP ROOTED IN REAL-WORLD EXPERIENCE
Meet Tom Missios
Tom’s journey began humbly as a dishwasher, rising through the ranks to restaurant management while studying Business Administration at Humber College. That early, hands-on experience ignited a lifelong passion for hospitality, execution, and scalable systems.
From Operating Partner at O’Toole’s Roadhouse to multi-unit Pizza Pizza franchise owner with over $1M in annual sales per store, Tom has built success at every level. His corporate leadership roles at Wendy’s/Tim Hortons and Quiznos helped grow the Quiznos brand from 150 to over 400 Canadian locations—launching 100 stores in a single year.
Tom has focused not just on growth, but on sustainable profitability, operational precision, and franchisee success.
Why Work with Tom & ERC?
ERC Restaurant Consulting is built on the core principles that Tom embodies through decades of industry leadership and hands-on experience building successful restaurant businesses.
Experienced
Decades of firsthand operational knowledge and national franchise rollouts across Canada’s most successful QSR brands.
Respected
Trusted by QSR brands, independent restaurateurs, and multi-unit operators across Canada for delivering measurable results.
Connected
A strong network of suppliers, brokers, developers, and franchise leaders built over decades of industry service and relationships.
Trusted by Leading Restaurant Brands
TOM'S FRANCHISE EXPERTISE
Tom's Proven Approach to Restaurant Growth
Tom’s 35+ years of hands-on experience covers every aspect of restaurant growth and franchise development. From his time launching 100 Quiznos locations in a single year to owning multi-million dollar franchise operations, Tom delivers proven expertise across all areas of restaurant scaling.
Trusted By Leaders From the Restaurant Industry
Marissa Charles
“I have worked with Tom throughout my 10+ years with Quiznos Canada Restaurant Corporation. As I was VP Design & Construction we regularly dealt with various issues in existing and new restaurants. During this time, I appreciated Toms restaurant knowledge”
Devon Patel
“If you need a restaurant consultant, ERC is the best choice. Tom Missios and his team go above and beyond with passion, detail, and industry expertise. From food concepts to chef selection, they guided me every step. I’m grateful for their support and highly recommend ERC”
Tracy McNeil
“ERC didn’t just give advice—they rolled up their sleeves and worked through our operational bottlenecks. Their team helped us improve prep times, staff scheduling, and even vendor negotiations. We’re now running leaner and serving faster.”
Ready to Grow Your Restaurant Brand?
Let’s talk about your goals and how we can help you scale through franchise development, operations, and menu innovation.