Canada’s Restaurant Franchise Experts
ERC is Canada’s trusted restaurant consulting firm, helping QSRs and full-service restaurants scale with operational excellence and franchise systems that work.
MEET OUR FOUNDER
Tom Missios - Leadership Rooted in Real-World Experience
Tom Missios brings over 35 years of hands-on experience in restaurant operations, franchise development, and hospitality leadership. His journey started in the back of the house and quickly advanced to multi-unit franchise ownership, senior executive roles, and ultimately, founding ERC Restaurant Consulting. As a VP of Operations for FSH Design Group and a franchisee of top Canadian QSRs, Tom has helped 100+ restaurant brands across Canada and the U.S. scale through smart strategy and systematized operations.
“I built ERC to offer restaurant owners the support I wish I had when scaled my own concepts.”
– Tom Missios
OUR GOAL
Our Mission Values
& Approach
At ERC Restaurant Consulting, our mission is to empower restaurant brands to grow with confidence, clarity, and operational excellence. We deliver hands-on, results-driven strategies that transform concepts into scalable, profitable businesses—whether you’re launching, franchising, or optimizing operations.
Expertise
Integrity
Connection
PROVEN TRACK RECORD
A Track Record of Franchise Success
Whether you’re preparing to franchise or looking to optimize your current systems, ERC delivers results-driven restaurant consulting tailored to your brand’s stage of growth.
Restaurant Brands
Supported
We support a wide range of restaurant brands and have successfully completed numerous branding projects that bring their unique identities to life.
Provinces & Territories
Served
Our ERC clients have a presence across multiple provinces and territories, reflecting a broad and diverse geographic reach.
SOPs, Manuals
& Franchise Resources
From detailed training manuals to comprehensive operational guides, we’ve carefully crafted thousands of pages designed to support franchise success.
Combined Franchise
System Sales
This impressive figure represents the total sales influenced across our franchise network, highlighting the significant impact and growth potential.
Years of Franchise
Expertise
With over three decades of direct, hands-on experience in both foodservice operations and franchise development, we help partners thrive in competitive markets.
PARTNERS & TEAM
Strategic Partners in Restaurant Growth
ERC works closely with a select group of industry partners across legal, marketing, real estate, and design to provide 360-degree support. Whether you need branding, broker networks, or franchisee lead generation—we have trusted collaborators ready to help.
Legal Partners
Design & Real Estate
Marketing Partners
Construction Partners
Trusted By Leaders From the Restaurant Industry
Marissa Charles
“I have worked with Tom throughout my 10+ years with Quiznos Canada Restaurant Corporation. As I was VP Design & Construction we regularly dealt with various issues in existing and new restaurants. During this time, I appreciated Toms restaurant knowledge”
Devon Patel
“If you need a restaurant consultant, ERC is the best choice. Tom Missios and his team go above and beyond with passion, detail, and industry expertise. From food concepts to chef selection, they guided me every step. I’m grateful for their support and highly recommend ERC”
Tracy McNeil
“ERC didn’t just give advice—they rolled up their sleeves and worked through our operational bottlenecks. Their team helped us improve prep times, staff scheduling, and even vendor negotiations. We’re now running leaner and serving faster.”
Ready to Grow Your Restaurant Brand?
Let’s talk about your goals and how we can help you scale through franchise development, operations, and menu innovation.